Human Experience

HR compassion meets IT ingenuity.

As corporate HR operations experts, we harness the goodness of people and best-in-class technology to deliver a meaningful experience for candidates and employees. Your ability to attract and retain the best talent is your competitive advantage.

Our HR Experience Associates serve as on-demand advocates for your employment brand and corporate culture. They work remotely, trained in your company practices, ready to communicate with your candidates and employees. 

We mirror your company’s culture and practices with an implementation roadmap that covers your:

Full implementation in as little as 30 days.

Implementation is easy thanks to our HR operations expertise. We provide:

• Comprehensive review of your processes, workflows, policies, forms, and escalation points.

• Experience Associates who are trained and ready to meet your candidate and employee needs.

• Continuous learning and improvement focused on creating the best client experience.

You’ll love our Experience Associates. They are:

• Highly proficient, US-based HR professionals with general or recruiting skills depending on their role.

• Selectively hired using our proprietary interviewing techniques and process that includes behavioral and skills assessments.

• Well-matched to ensure a great fit with your company needs and culture.

Our advanced communications technology* is highly versatile. It enables our Experience Associates to:

• Engage in conversations across all devices

• Provide immediate responses, including the ability to send forms and links.

• AND… for Employee Experience services, this includes client-branded knowledge portals for self-service document or policy retrieval and the ability to check open ticket status.