Real Human connection
Elevate candidate & employee experience with live HR help desk & consulting services staffed by skilled HR professionals.
We expand the reach of your HR team with omnichannel technology AND real-person communications. With the click of a button, employees and candidates connect with a live HR associate to answer their needs. Whether you are looking to improve employee engagement or candidate satisfaction…
Real Human connection
Elevate candidate & employee experience with live HR help desk & consulting services staffed by skilled HR professionals.
We expand the reach of your HR team with omnichannel technology AND real-person communications. With the click of a button, employees and candidates connect with a live HR associate to answer their needs. Whether you are looking to improve employee engagement or candidate satisfaction…
Why Bright Experience
Real people. Engaging experiences.
See why Bright Experience is the best resource to meet your growing demands for candidate satisfaction and employee engagement.
Experiences matter. See why Bright Experience is a vital resource for your HR team.
What we do
Concierge-level experience
We provide a concierge-level experience for employees and candidates with advanced help desk software and communication services staffed by HR professionals.
Fit to your company culture
Connections are organized and managed, and content is customized to your company’s culture and process.
At the intersection of scale and efficiency
We offer live HR professionals to meet frontline communication demands and more.
What We Don’t Do
A.I. chat bots have their place as automated FAQ or search queries but lack compassion when conversations are needed.
Because real people need to talk to real people.
It’s what makes us different.
And it’s what makes you stand out.
candidate experience
Our client-branded chat icon plugs into your career center and application tracking system, enticing candidates to click to communicate with a live person to…
Learn more about the company
Ask about job openings
Follow up on an application status
Be screened for ‘hot’ jobs
Candidates will no longer feel lost in process and can get immediate answers to their pressing questions. Our trained associates offer real-time connection to build greater satisfaction with your hiring process and employment brand. And “hot” candidates are escalated to your internal team or to a seasoned recruiter assigned to you as part of our consulting service—all to help you attract the best talent.
Employee Experience
Our client-branded chat icon plugs into your employee communications platform, ready to engage with employees when they have front-line HR related questions such as…
Open enrollment instructions
Work-from-home policy
Return-to-work changes
Internal mobility process
By putting HR at the click of a button, this live chat service offers employees the option to ask questions in real time. The immediacy of this service fuels greater engagement creating improved cultural experience. Employee relations or other complex needs are escalated to your internal HR team or, as part of our consulting service, to an assigned senior HR specialist.
candidate experience
Our chat icon plugs into your career center and application tracking system, enticing candidates to click to communicate with a live person to…
Learn more about the company
Ask about job openings
Follow up on an application status
Be screened for ‘hot’ jobs
Candidates will no longer feel lost in process and can get immediate answers to their pressing questions. Our trained associates offer real-time connection to build greater satisfaction with your hiring process and employment brand. And “hot” candidates are escalated to your internal team or to a seasoned recruiter assigned to you as part of our consulting service—all to help you attract the best talent.
Employee Experience
Our chat icon plugs into your employee communications platform, ready to engage with employees when they have front-line HR related questions such as…
Open enrollment instructions
Work-from-home policy
Return-to-work changes
Internal mobility process
By putting HR at the click of a button, this live chat service offers employees the option to ask questions in real time. The immediacy of this service fuels greater engagement creating improved cultural experience. Employee relations or other complex needs are escalated to your internal HR team or, as part of our consulting service, to an assigned senior HR specialist.
Real Connections
Augment your human resources with our human experience.
